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info@edgetreasures.com

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is Edge Treasures?
Edge Treasures is an online auction platform where you can bid on and purchase rare and unique artifacts and mementos from around the world. We are an authentic platform dedicated to offering government-sourced mementos, ensuring the highest level of authenticity and provenance for each item.
In what way does the auction process work?

We make our auctions easy to use. Each item has a starting bid and a time limit. Your bids can be placed during this period, and the highest bid at the end wins.

What payment methods do you accept?

All major credit cards, PayPal, and bank transfers are accepted. We use an encrypted payment gateway to process payment details securely.

How can I place a bid?
First, you'll need to create an account and undergo KYC verification to ensure your security. Once verified, you can place your bid on any item of interest.
How do you select items for auction?
Our team of experts carefully curates and authenticates each item before listing it for auction. We aim to offer a diverse and unique selection of artefacts and mementos.
Are the items authentic?

Yes, all items listed on Edge Treasures are authenticated by experts. Each memento comes with a certificate of authenticity is from Ministry of Culture, Government of India, ensuring the item's provenance and authenticity.

How can I contact customer support?

You can contact us via info@edgetreasures.com

What should I do if I have a problem with my purchase?

If you encounter any issues, please contact our customer support team through the "Enquire Now" option. We are here to help resolve any problems promptly.

Can I return an item if I’m not satisfied?


Due to the nature of our items, all sales are final. However, if you believe an item was misrepresented, please reach out to our support team for assistance.

How do you ensure the security of my personal information?

We use advanced encryption and secure servers to protect your personal and financial information. Our privacy policy outlines how we handle and protect your data.

Will I be provided with a certificate of authenticity along with each item?
Yes, each item comes with its own individual certificate of authenticity as offered at the time of acquisition. We ensure that you are 100% satisfied with all documents before you acquire these prestigious items.
What are the indicative values of these items and what should be my offer?
To make your journey smooth, we have created a comprehensive section detailing how much similar items have been auctioned for in the past and the prices achieved. Kindly ensure that you review this section carefully before placing your offer to avoid any disappointment.
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